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Getting Support: Self-Help, Email & Phone Support

Getting Support

Self-Help Support:  IT Office Home Page

Email & Phone Support

Where possible please email the IT Helpdesk from your @Cam email account.

We aim to respond to emails within 1 business day, during busy times, this may be extended — urgent issues will be prioritised.

Opening Hours and Contact Details
Mon - Fri 0830-1700 (Service desk requests)


Location The Faculty IT Office is located in Room GS7 in the Donald McIntyre Building

About the Team

Jon Chiffins

Head of IT and Digital Services
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Connor Carter

IT Systems Administrator
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Justin Hodgett

Digital Content Editor
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Pritesh Parmar

Senior IT Technician
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Clare Mackenzie

IT / AV Support Technician
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Neil Palmer

Courses Assistant (Room Bookings & Web Maintenance)
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