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Getting Support: Self-Help, Email & Phone Support

IT Office - self help support

IT Office Home Page

Opening Hours and Contact Details
Mon - Fri 0830-1700 (Service desk requests)

Helpdesk

Location The Faculty IT Office is located in Room GS7 in the Donald McIntyre Building

Email & Phone Support

Where possible please email the IT Helpdesk from your @Cam email account.

We aim to respond to emails within 1 business day, during busy times, this may be extended — urgent issues will be prioritised.


About the Team

Andrew Linares


Deputy IT Manager & IT Specialist
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Mazhar Khan


Senior IT Support Technician
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Clare Mackenzie


IT / AV Support Technician
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Andrew Borkett


IT/AV Support Technician
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Justin Hodgett


Digital Content Editor | Webmaster
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John O'Leary


PHP Developer
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Lily Elliott


Courses Assistant (Room bookings and web maintenance)
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Anja Cessford


Learning Technologist - Camtools/Moodle
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Hugh Payne


Reprographics Assistant
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