skip to primary navigation skip to content
 

Getting Support: Self-Help, Email & Phone Support

IT Office - self help support

IT Office Home Page

Opening Hours and Contact Details
Mon - Fri 0830-1700 (Service desk requests)

Helpdesk

Location The Faculty IT Office is located in Room GS7 in the Donald McIntyre Building

Email & Phone Support

Where possible please email the IT Helpdesk from your @Cam email account.

We aim to respond to emails within 1 business day, during busy times, this may be extended — urgent issues will be prioritised.


About the Team

Emma Carter Burch


Head of IT and Digital Services
image of staff member

Andrew Linares


Deputy IT Manager
image of staff member

Clare Mackenzie


IT / AV Support Technician
image of staff member

Andrew Borkett


IT/AV Support Technician
image of staff member

Justin Hodgett


Digital Content Editor | Webmaster
image of staff member

John O'Leary


PHP Developer
image of staff member

Lily Elliott


Courses Assistant (Room bookings and web maintenance)
image of staff member

Anja Cessford


Learning Technologist - Camtools/Moodle
image of staff member

Hugh Payne


Reprographics Assistant
image of staff member